New User and Workstation Setup

New User and Workstation Setup

Requirements
  1. User Account Information - When putting in a ticket
    1. Full Name
    2. Employee Title
    3. Phone Number
    4. Personal Email Address
    5. Personal Cell Number
    6. Address
  2. Computer/Laptop Minimums - Engineer Quality
    1. Windows Operating System (Professional Version instead of Home)
    2. NVIDIA Graphis Card
    3. Ultra 7 Processor
    4. 32 GB RAM
    5. 15.6" Screen
    6. 512 GB SSD Hard Drive
Require personal email and cell number because this is needed to setup multifactor authentication in Microsoft 365. Helps with Password self-service so they can reset their own password as well.

Actions:
  1. Purchase Dropsuite License
  2. Microsoft 365
    1. Login to Microsoft 365 Admin portal with an Administrator account
    2. Create Username - First Initial + Last Name @ Domain
      1. i.e., tdellarocco@ovpeng.com
    3. Purchase and assign Microsoft 365 Business Premium License
      1. Purchase 1 Year in advance rather than month to month due to cost savings
  3. Physical Computer Setup
    1. Login as the Microsoft 365 User Account created
    2. Install Microsoft 365 Apps
      1. Word/Excel/Powerpoint/Outlook
    3. Install MS Defender
    4. Make sure Bitlocker key is backed up to Entra ID
    5. Make sure local administrator account is enabled and password is automatically rotated (Entra ID LAPS)